Many pet-owners sensibly have taken out insurance to cover their pet's treatments. We strongly recommend all pet owners to consider insurance!
When it comes to making a claim, we will fill out the Veterinary Section of your insurance forms for you. These forms are quite complex and time-consuming, so we have two nurses with dedicated time to complete them.
For claims where you have paid the full amount owing and the insurance company is to reimburse you, we charge a fee of £10.48 (including VAT) for this (January 2020). This is payable when you collect the form. You are responsible for checking the form and sending it to your insurance company. For ongoing claims or multiple claims, we charge a reduced fee of £9.47 (including VAT).
For direct claims where the insurance company pays us directly, we charge an increased fee of £20.96 (including VAT) or £14.60 (including VAT) for ongoing or multiple claims. The increased fee is due to the fact that we often do not get paid by the insurance company for several months and sometimes part of the claim is excluded, necessitating our having to follow up the debt.
How to contact us
Shipston Veterinary Centre Ltd
24 West Street
Shipston-on-Stour CV36 4HD
Our consultation times:
8.40 a.m. - 6.00 p.m. Monday to Friday
4.30 p.m. - 5.45 p.m. Monday to Friday
Times are variable.
From February 2019, we are offering morning appointments between 9.30 and 10.30 a.m. for a trial period (weekdays except Tuesday)
All consultations at both surgeries are by appointment only
Please note that in emergency out of hours, the same number should be dialled. Listen to the message, then dial 7 to be put through to the Emergency Vet.
News March 2020
We are pleased to welcome back from maternity leave Lou, one of our valued nursing assistants.
Katie has joined the practice in October 2019. We are so pleased to have Katie on the team. She likes cooking and skiing
We are delighted to welcome Julie back to Shipston Veterinary Centre. Julie worked with us for three years before moving to Bristol. She is moving back into the Cotswolds in October.
Julie likes bell-ringing and her Guinea-pigs!
From March 2019, we are starting to run Wellness Clinics with nursing staff at our Shipston site for Cats and Dogs over 8. These are to check for hidden problems in older patients. Finding problems early is the key to health in old age.
Everything you need to know about your visit to the veterinary surgeon.
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