EMERGENCY

What to do in an emergency?
Phone our practice number on 01608 661232 and
press option 7 to be diverted to our emergency team at Vets Now

Until Friday 30th April we will continue to share our out of hours with The Ark.  

FROM FRIDAY 30TH APRIL:

Monday to Friday 8am until 5.30pm

We have partnered with Vets Now, the UK's leading pet emergency care providers.

Vets Now have dedicated, specially trained emergency and critical care staff who will be there for you and your pet when our practice is closed.

 

We are very proud to be joining such a renowned team and we have every confidence that you will be well looked after should you ever need them in times of emergencies. 

 

Vets Now is the pet equivalent of an accident and emergency service, dedicated to providing pets with access to a vet out of hours. It’s all they do. Their vets and vet nurses are specially trained to deal with pet emergencies. Because they don’t work during the day, they’ll be up and ready to see your pet at the time you need them.

 

Vets Now has been providing dedicated out-of-hours emergency pet care across the UK for more than 15 years, and now responds to almost half-a-million pet emergencies every year.

How do we access the service?

Using the Vets Now service is easy. If you require out of hours assistance or advice, simply do the same as you are doing now. Call us on 01608 661232 and listen to our message which will allow us to transfer the call to their emergency team.

 

When you call Vets Now one of their experienced call handlers will listen, reassure, and triage the call. This means you still have full and instant access to free veterinary advice and should always phone if you feel you need any help or assistance with your pet.

 

They have a dedicated team available to assist with calls and cases meaning you will not be kept waiting. If it is deemed that your pet needs to be seen, you will be directed to your nearest Vets Now clinic where their emergency team will be waiting to help. Vets Now have branches in both Coventry and Worcester.

Emergency out of hours

Coventry

Vets Now Coventry,    34 Barker Butts Lane, Coventry, CV6 1DT

See their web site

Vets Now for Coventry

Please note the cost of out of hours consultations and services will vary in price according to the time of day or night you attend, and the practice you attend. See price list further up on this page.

Coventry Map.JPG

Emergency out of hours

Worcester

Vets Now Worcester, 
Berkeley House, 
Berkeley Way, 
Warndon Villages, 
Worcester, 
WR4 9UP

See their web site

Vets Now for Worcester

Please note the cost of out of hours consultations and services will vary in price according to the time of day or night you attend, and the practice you attend. See price list further up on this page.

Worcester Map (1).PNG

What happens if I can’t get to Vets Now?

An ambulance service is also available to you at any time should your pet need an emergency consultation over night at Vets Now. They can collect you and your pet and take you to the Vets Now. Please note there is a taxi charge for this. We think this really offers peace of mind that you have appropriate support to transport your pet to accident and emergency when they need it. 

Our local Ambulance Driver is Sam, and she can be reached on 07464 144 122.

Pet Care Services in South Warwickshire | Animals At Home 

 

This ambulance service is also available 24/7 on this number to assist with emergency transfer of your pet, should it need to be seen out of hours and you are unable to take them to Vets Now yourself. 

 

Don’t forget, their team don’t work during the day, so you don’t have to worry about disturbing them at night. So, if you’re worried about your pet don’t hesitate to give them a call, and they’ll advise what you should do next. We would remind you that Vets Now is a pet emergency service. For routine cases, please call us as you would normally, during our daytime opening hours.